Delivery Information

Delivery Information

Free 2-man delivery to your room of choice across UK mainland.

Free 2-Man Delivery

Complimentary on all UK mainland orders. *Conditions apply.

3–10 Working Days

From order to delivery. We’ll text you 48 hours before with your time slot.

Room of Choice Delivery

Our free 2-man team delivers to your room of choice, so your new bed goes exactly where you want it.

Packaging Removed

All packaging, wrapping and materials taken away. Your home left spotless.

Your Delivery Journey

Day 1

Order Confirmed

You receive an order confirmation email. Our factory team begins building your bed to specification.

Day 2–8

Built to Order

Your bed is hand-assembled in our Midlands factory using your chosen size, storage, and fabric.

Day 8

Dispatch Notification

We’ll text and email you with your delivery date and a 2-hour time slot window.

Night 1

Sleep Better

Your 5-Year Warranty starts from your delivery date. Our team is here if you need anything.

Free 2-Man Delivery to Your Room of Choice

All PrimeSleep beds, mattresses, bases, and headboards are delivered free to mainland UK addresses by a 2-man delivery team. No hidden charges.

Delivery Timeframe

Orders are typically delivered within 3-10 working days. You will receive a text or email notification 48 hours before your scheduled delivery with your time slot.

What to Expect

Our delivery service will bring your order to your room of choice. Please make sure the route is clear and there is enough space for the item to be carried safely.

Accessories

Mattress protectors, toppers, and pillows are dispatched via standard courier delivery and may arrive separately from larger items.

Delivery Area

We deliver to mainland UK. If you are outside mainland UK or have a difficult-access property, please contact us before ordering.

Questions about delivery?

Contact Our Team